4M1998 Retail Skills

Download the Programme Descriptor here

Click on the component code below to download an individual component

Code	Title	Credit	Notes
The following programme modules must be included
4N0689B-01	Communications	15	This descriptor will deactivate in June 2026.
4N1989	Customer Service	10
4N1183	Retail Sales Techniques	10
A minimum of one programme modules from the following list must be included, to a total credit value of 15
4N1168	Work Experience	15	This descriptor will deactivate in June 2026.
4N1170	Work Practice	15
A minimum of one programme module from the following list must be included, to a total credit value of 10
4N1131	Personal and Interpersonal Development	10
4N1132	Personal Effectiveness	10	This descriptor will deactivate in June 2026.
4N1169	Teamworking	10
A mimimum of two programm emodules from the following list must be included, to a total credit value of 20
4N1112	Computer Applications	10
4N1125	Information Technology Skills	10	This descriptor will deactivate in June 2026.
4N1184	Stock Control	10
4N1124	Workplace Safety	10
The remaining credit value of 10 can be obtained by using vocationally relevant component(s) fomr level 4.  A maximum of 10 credits may be used from either level 3 or level 5.
Total Credits required for Certification in the Major Award = 90